01 May'24
02 May'24
1 room, 2 guests
Niagara Crossing Hotel & Spa
New York | Wed, 01 May - Thu, 02 May | 1 Room, 2 Adults
General
Amenities
Rules
About
Reviews
Location
Rooms
₹10,752
₹10,214
/ night + ₹1,398 tax
Niagara Crossing Hotel & Spa
3-star Hotel · Lewiston
4.0/5
(968 reviews)
Cancellation till check-in available
With ClearChoice Max powered by Cleartrip
Free breakfast on select plans
Some plans include free breakfast
Amenities
24-hour front desk
Lift/ Elevator
Smoke-free property
Terrace
Coffee/tea
Banquet Facilities
Property rules
Check-in: After 04:00 PM, Check-out: 11:00 AM
Cancellation till check-in available, with ClearChoice Max
About property
Niagara River Gorge - 0.1 km / 0.1 mi
Niagara River - 0.3 km / 0.2 mi
Earl W. Brydges Artpark State Park - 0.6 km / 0.4 mi
Niagara University - 5.4 km / 3.4 mi
Lewiston-Queenston Bridge - 6 km / 3.8 mi
National Shrine Basilica of Our Lady of Fatima - 6.6 km / 4.1 mi
Basilica of the National Shrine of Our Lady of Fatima - 6.6 km / 4.1 mi
Whirlpool State Park - 6.7 km / 4.1 mi
Floral Clock - 8 km / 4.9 mi
Niagara Gorge Trail - 9.3 km / 5.8 mi
Fort Niagara State Park - 9.5 km / 5.9 mi
Niagara Falls Armory - 10.8 km / 6.7 mi
Niagara Falls City Hall - 10.9 km / 6.8 mi
Aquarium of Niagara - 11.3 km / 7 mi
Niagara Falls State Park - 11.5 km / 7.1 mi
The nearest airports are:
Niagara Falls, NY (IAG-Niagara Falls Intl.) - 16.1 km / 10 mi
Buffalo Niagara Intl. Airport (BUF) - 51.3 km / 31.9 mi
The preferred airport for Niagara Crossing Hotel & Spa is Niagara Falls, NY (IAG-Niagara Falls Intl.).
Amenities: Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.Business Amenities: Featured amenities include a computer station, a 24-hour front desk, and luggage storage. Planning an event in Lewiston? This hotel has 0 square feet (0 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.Dining: A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
See all 52 photos
₹10,214
+ ₹1,398 tax
/ night
₹10,752
5% off
No cost EMI from ₹3,871
Breakfast included
Free cancellation
Location
Lewiston, New York, 14092
Ratings & reviews
4.0/5
(968 reviews)
5
391
4
270
3
146
2
105
1
56
Location
Rooms
Service
Value
Hygiene
Anniversary trip
5/5
·
Maggie S on Apr 26, 2024
This hotel is beautiful. The staff is amazing. Everyone was so friendly and helpful. I did not get all their names, but a young man that works at the front counter was especially helpful with local restaurant information. One night we grabbed a drink at the bar and Debbie was the bartender. She was hilarious and so much fun. We started to talking to some regulars from Connecticut and had so much fun. The bed was the greatest mattress we've slept on. I have 3 critiques: internet was a little spotty and kicked out a few times and I would appreciated having our garbage emptied (we were there for 6 days/5 nights) a little more frequently. Only other thing was there are no microwaves in the rooms. That was a little bit of a pain.
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A delightful surprise at a great price
5/5
·
RogueTrippers on Dec 29, 2023
Date of stay : Nov 4, 2023 Room 401 & 403 Huge rooms with 2 queen beds The rooms are big and beautiful. They are very well maintained, clean, and odour free. Each bed had 3 pillows. Mattresses are a bit firm and pillows were a bit soft, which affected our sleep quality. Huge Bathrooms w deep bathtub and a seperate shower. Pristine cleanliness. No concerns. Shower head is very high making it good for very tall people. The mirror is fixed tilted down making it hard for tall people to use properly. The breakfast was nice, consisting of sausage (pork?) , scrambled eggs, homefries, bagels, muffins and danishes. There are cereals, yogurts, fruit, juices, coffee/tea, waffle station and more. Service was exceptional. We arrived early and asked about early check in since we were there. Unfortunately they were unable to accommodate as they had many guests who did not check out on time due to an event happening in town. The lady was very noce and friendly about it, and we had a lovely conversation. She offered some suggestions for dining, and was very friendly. When we did check in much later another lovely woman checked us in. Also very friendly snd engaging. The morning staff were also very nice snd helpful, including breakfast staff. The hotel is a beautiful spot to stay. Very attractive, clean, well decorated, and amazing location overlooking niagara river. Parking is free but not a lot of spots availsble. Street parking was our option. There is no pool or fitness centre at this hotel . We have already booked a second stay at this hotel.
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Nice place
4/5
·
Tim D on Oct 15, 2023
This the second time we have stayed here. Location was great, comfy room, clean, a nice place to be. Breakfast was your general breakfast (eggs, sausage, bacon, waffle, etc.) Price was good for the season, BUT beware of those hidden fees. $10 for MANUALLY KEYED and $50 INTEGRATED CIRCUIT CARD READER. I didn't see till I got my credit card bill, not a happy camper. If you are on a budget trip, be ware.
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Spacious rooms with great views of the Niagara River
4/5
·
Trail58460099586 on Sep 13, 2023
My wife and I recently stayed overnight at this hotel in Lewiston. N.Y. Our room was clean and spacious with a big balcony overlooking the River(Sunset Suite). The hotel also provided a complementary buffet style hot breakfast served in the main entry lounge. Overall I would say that our stay was enjoyable and especially good value. I would highly recommend this hotel.
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Wedding Experience
3/5
·
Nevada C on Aug 20, 2023
I have waited a while since my wedding to write this review because I want it to be honest and fair. Let me start by saying that my wedding was incredible and the team at Niagara Crossing Hotel and Spa really came together to make that happen for us. Kendelle helped my crew get it together when we had to change ceremony locations at the last minute to rain and that part of the day went off with minimal mistakes. The location is gorgeous inside and out. The food was incredible and over all it was an incredible day. The hotel team’s service at dinner and the bar was great, they saved our cake for us, and they even let us take home the extra plates the next day from people who didn’t show. That being said, leading up to the wedding they were not always the easiest to work with. While very accommodating with the payment schedule and understanding of the mistakes I did make they definitely caused me a lot more stress during planning. Our first difficulty was actually before we even booked. Kendelle decided to cancel our tour to see the venue because I took more than 3 days to respond after confirming that we had a tour a week prior to the tour. We decided to book anyway and even booked the entire hotel so we could guarantee our large guest list places to stay and have the whole hotel as space for pictures and activities in case if rained. We booked for “Run of house” which means we control the entire hotel. However when we booked the hotel only had 69 rooms. The hotel failed to inform me that they had added 4 rooms as well as 8 apartments to the hotel and booked them to people who were not invited to my wedding before asking if I wanted to also include at least the extra rooms that are on the same floor as we would be staying the night of our wedding. I only found out when I was told that we couldn’t use the lobby for our ceremony because of it. The reason I wanted to use the lobby is because they told me upon booking that their space could hold up to 250 but didn’t mention that they only have space for 104 in the ceremony room and only 104 chairs if they do it on the balcony anyway. We ended up needing the ceremony room due to rain and managed to squeeze everyone in with many standing thankfully. The other guests were checking in during my ceremony though, and it was awkward to have strangers interrupting our processional right outside the ceremony room before we walked in. Hotel booking was probably one of our biggest issues with the venue. The room booking process was a nightmare for both us as a couple and the guests. Because we blocked out rooms everyone had to call to reserve rather than do it online for some reason. The people running the front desk seemed to have no clue what they were doing, threw each other under the bus, and never answered the phone. To book my own hotel room the night before as a bride I had to call 18 times to get through. Then I never received my confirmation email and had to ask for it repeatedly before I received one. They had my email wrong even though I had been emailing their coordinator for nearly two years before booking the room. Guests were unable to get through and also had to call repeatedly just to book their rooms. Once they did book, there were still more mistakes. They lied when I fixed the best man’s booking, because he booked the wrong dates, and told me they would put him in the suite both the night before and the night of the wedding so all the groomsmen had a suite to get ready in the morning of, when in fact they put him in a different room the night before. They also charged him for two nights in the suite instead of one and were unable to rectify it because he never received his confirmation email with the date correction. We also had a request about trying to keep anyone booking who stated that they were with the wedding party on the top two floors and anyone who stated they are family on the lower floors. Our guests were instructed to identify their relation to the wedding by us when booking to help the hotel accommodate this request. My matron of honor ended up on the second floor and the mother of the bride had the room directly beside us the Bride and Groom. Due to the hotel being fully booked they could not fix these mistakes. I will be totally honest and admit this was what my one bridal melt down was about and I let all of the attitude I got from Kendelle get to me during set up for the reception the night before. I most definitely took it out on Kendelle and the front desk staff in an unkind way for which I did apologize later that night after the rehearsal. The mistake that truly took the cake though was that the hotel managed to lose track of not one, not two, not three, but four separate payments we made during our engagement. First I noticed when they gave us the final bill that what their records said we paid and what our records said we already paid were off by a few hundred dollars. It was extremely stressful to have to provide proof of two lost checks only a month before our wedding. It took a few weeks of back and fourth between us and the bank to solve that. After that was resolved, a few days before the wedding Kendelle messaged me to ask for our final payment which we had made in two parts, one bank check and one credit card payment, 11 days prior when it had been due. I was prepared that time and was able to provide proof immediately and it only took the hotel 2 hours to rectify that particular crisis. They didn’t do everything wrong during the planning though. We received a free tasting meal after our first had a disappointing option that was nearly inedible. They also decided to negate our obligation to pay for all the blocked rooms if they were unfilled, I assume because of their mistakes when expanding the hotel and booking the rooms prior to notifying me, and released unfilled rooms after our final headcount was due. They were even understanding when I realized I had made a mistake the night before the wedding with the table lay out and accommodated my fixes, along with fixing their own miscalculation of forgetting children at specific tables when sitting chairs. After my melt down they allowed us to use their downstairs space to have an unofficial rehearsal dinner of pizza for like 15 people who hung around the night before the wedding. Like I said though, in the end they pulled it all together for us. While unprofessional and somewhat difficult to work with the Niagara Crossing Hotel and Spa team pulled it off and come across on the day of as a well oiled machine. Really what’s important in the end is how the day of turns out thanks to the crew of vendors on your side. So to future couples looking for a venue: Niagara Crossing Hotel and Spa aren’t always ideal to work with and may be unprofessional at times but when push comes to shove they make wedding dreams come true.
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Standard Room, 1 King Bed
300.0 sq.ft
Smoking policy – non-smoking available
TV
Private bath or shower
Wardrobe/Closet
Coffee machine
+ 6 more
Room with Breakfast
Breakfast
Cancellation policy
Free cancellation
till 01 May
Fully-refundable
till check-in
+ ₹1,239
/ night
by
+ 2 other inclusions
₹10,214
+ ₹1,398 tax
/ night
₹10,752
5% off
No cost EMI from ₹3,871
Standard Room, 1 Queen Bed, Accessible
300.0 sq.ft
Smoking policy – non-smoking available
TV
Wardrobe/Closet
Coffee machine
Desk
+ 8 more
Room with Breakfast
Breakfast
Cancellation policy
Free cancellation
till 01 May
Fully-refundable
till check-in
+ ₹1,239
/ night
by
+ 2 other inclusions
₹10,214
+ ₹1,398 tax
/ night
₹10,752
5% off
No cost EMI from ₹3,871
Standard Room, 2 Queen Beds
300.0 sq.ft
Smoking policy – non-smoking available
TV
Private bath or shower
Wardrobe/Closet
Coffee machine
+ 6 more
Room with Breakfast
Breakfast
Cancellation policy
Free cancellation
till 01 May
Fully-refundable
till check-in
+ ₹1,429
/ night
by
+ 2 other inclusions
₹11,798
+ ₹1,614 tax
/ night
₹12,419
5% off
No cost EMI from ₹4,471
Riverview King
300.0 sq.ft
Smoking policy – non-smoking available
TV
Wardrobe/Closet
Coffee machine
Desk
+ 6 more
Room with Breakfast
Breakfast
Cancellation policy
Free cancellation
till 01 May
Fully-refundable
till check-in
+ ₹1,429
/ night
by
+ 2 other inclusions
₹11,798
+ ₹1,614 tax
/ night
₹12,419
5% off
No cost EMI from ₹4,471
Riverview Suite
500.0 sq.ft · River view
Smoking policy – non-smoking available
TV
Private bath or shower
Wardrobe/Closet
Coffee machine
+ 6 more
Room with Breakfast
Breakfast
Cancellation policy
Free cancellation
till 01 May
Fully-refundable
till check-in
+ ₹1,619
/ night
by
+ 2 other inclusions
₹14,173
+ ₹1,940 tax
/ night
₹14,919
5% off
No cost EMI from ₹5,371
Similar hotels in Lewiston
3.5/5
How guests rated this hotel
4.5
Location
4
Rooms
4
Service
4
Value
4
Hygiene
₹18,211
+ ₹2,492 tax
/ night
₹19,169
4% off
Price breakup
1 room x 1 night
₹19,169
Coupon discount
-₹958
Price after discount
₹18,211
+ ₹2,492 tax